Process & systems
Bringing five sites onto one project portfolio system
2023–present · Business-side system owner
Helping a global biologics manufacturer run all of its projects on one shared platform — site by site.
What it was
A multi-year rollout of a project portfolio management system built on Microsoft Power Platform. It replaced fragmented, site-specific tracking with one shared way of running projects. Five sites across Europe, the US and Japan are live, with one more in preparation — around 50 users managing roughly 150 projects.
What I did
- Acted as the bridge between project managers, finance and the implementation team — turning business needs into system requirements, and system changes into ways of working.
- Ran fit-gap analyses and redesigned core processes, captured in SOPs adopted across sites.
- Prepared and led on-site training and go-lives, and built a network of super users at each site.
- Designed 15 Power BI reports that cut KPI reporting from about an hour to minutes.
What I learned
- The hard part of a rollout isn’t the configuration — it’s getting sites with different working cultures to agree on one way of doing things.
- A standard only sticks if it makes someone’s job easier on day one, not “eventually.”
- Every question a user has to ask twice is a documentation gap, not a training gap.
- Power Apps
- Power BI
- Process design
- Change management
- Training